Coronavirus and Continuing Education
Our company and staff continue to operate at full and normal capacity. As it has for everyone else, COVID-19 has forced our business to adapt. We are fortunate to be an internet-based business, and have already completed a smooth transition of our entire staff to the relative safety of a work-from-home operation. Though this is a time of great uncertainty, we do not anticipate any disruptions in our ability to provide you with our same high standards of customer support and CE coursework.
Your State CE Impact
The ever-growing response to the virus is causing widespread disruption, and state governments are affected along with everyone else. Some of these effects may be troublesome, but LTC Connection is here to help you navigate the impact on your continuing education and licensing requirements. You should expect that government offices might temporarily adjust their hours, or their capacity to process credits may be reduced. Other effects may prove beneficial to students. For instance, some states are extending their renewal deadlines while others are considering a temporary removal of proctor requirements in accordance with the CDC's guidance towards physical distancing. Many states and carriers are encouraging licensees to take advantage of this time to complete their CE.
The team here at LTC Connection is keeping in close contact with all of the state Departments of Insurance, and we will be regularly updating our individual catalogs - as well as this page - with any and all important changes to your CE requirements.
Please review the list of states below to see if and how your state may currently be impacted.
Effective March 11, 2020 Governor Mike Dunleavy signed an emergency disaster declaration related to the COVID-19 (coronavirus) pandemic. The Division of Insurance continues to monitor the developing situation as it relates to insurance licensing. We continue to strive for operational continuity while complying with government mandates and official recommendations.
As the situation continues to evolve, we are encouraging licensees to renew their licenses as early as possible in order to avoid any potential delays in processing. Alaska insurance licensees can renew their licenses as early as ninety days prior to the license expiration date. In most cases, you can renew online at NIPR.com. To check your license expiration date, please utilize the licensee lookup tool located at statebasedsystems.com.
For Alaska resident licensees, we are requesting that you complete your Continuing Education (CE) requirements well in advance of your license expiration date as Alaska approved CE providers have ten (10) days following completion of the course to report CE credits earned to the division. There are many internet-based and distance learning courses that are approved to be offered for CE in the State of Alaska. You can search for any Alaska approved CE course at statebasedsystems.com.
The division is sensitive to the continually changing and challenging dynamic of the COVID-19 spread, and its potential effect on all licensees. Following the above recommendations will assist with license applications being processed in a timely and efficient manner. If you have any questions, please contact the Alaska Division of Insurance at 907-465-2515 or email at firstname.lastname@example.org.
Effective October 9, 2020: Alaskan insurance license applicants have another choice when taking their insurance licensing examinations: the Alaska Division of Insurance is now offering the option to take all insurance licensing exams in an online format. For more information, see https://www.commerce.alaska.gov/web/Portals/11/pub/INS_PR%2020-020_OnlineInsuranceLicensingExams.pdf
The Arizona Department of Insurance has waived their normal proctor requirement, until further notice. A proctor is no longer required to be present during your exam. You will instead need to electronically sign an Affidavit of Personal Responsibility, and that affidavit will be completed online as part of your final exam.
Due to the response to COVID-19, Pearson Vue testing locations continue operating at a limited seating capacity.
Due to limited testing availability, temporary licensing is now available for certain license types. Per CFO Directive 2020-07, Florida will begin issuing the following resident temporary licenses:
- Temporary Life and Variable Annuity Contracts (T2-14)
- Temporary Health (T2-40)
- Temporary Personal Lines (T20-44)
In order to continue operating efficiently, we strongly encourage individuals to utilize our Upload Documents feature through their MyProfile account to submit application deficiency documents, instead of emailing them to us. If the option to upload documents isn’t available in someone’s account, it will appear within 3 hours after submitting a new license application in our system. (Note: If an application is submitted through the NIPR, the option will appear once the application reaches our system, typically the day after the application is submitted to the NIPR.)
IDOI OFFICE LOCATIONS CLOSED UNTIL FURTHER NOTICE: Due to ongoing COVID-19 concerns, office locations of the Illinois Department of Insurance are temporarily closed, as staff continues to work on a limited scale.
Last Updated: 10/27/2020
Amended guidance to our licensees who need to complete continuing education requirements in order to renew their licenses:
Due to the COVID-19 emergency status, the Department of Insurance will be extending the time requirements for completion and submission of continuing education hours. Beginning with those who had continuing education due by March 31, 2020, and continuing until the month in which the state of emergency ends, licensees will have sixty (60) days following the end of the state of emergency to complete continuing education requirements. The reporting period of the completion of the continuing hours to the Department is also extended appropriately.
This action only extends CE deadlines, and does not extend license renewal deadlines. License renewal is completed electronically, and currently has a 60-day grace period.
If you have any questions, please contact the Division of Agent Licensing at DOI.AgentLicensingMail@ky.gov.
Maryland Insurance Administration offices remain closed for public visits. However, the agency is operational. Click here for resources.
The Massachusetts Division of Insurance (DOI) has temporarily removed the normal proctoring requirement for students taking online courses. Until this emergency has abated, a proctor is no longer required to be present during your exam.
Instead, students must print out and sign the Continuing Education Attestation of Personal Responsibility Form, which will be provided to you along with your exam. This form requires individuals to attest that they have not received outside assistance while completing the online course exam.
Due to the continually changing situation, we recommend that you check the website often and refer to mass.gov/coronavirus for additional information regarding the Coronavirus.
The Michigan Department of Insurance has waived their normal proctor requirement, until further notice. A proctor is no longer required. You will instead need to electronically sign an Affidavit of Personal Responsibility, and that affidavit will be completed online as part of your final exam.
Minnesota understands that you have questions and concerns regarding licensing education issues during COVID-19.
You can check this link for the Minnesota Department of Commerce updates on COVID-19. Minnesota will update these sites with any new changes as they happen.
Here are some additional links and resources for agents:
The Nebraska Department of Insurance has extended the waiver of their normal proctor requirement for all courses completed by June 30, 2021. We have received notice from the Nebraska Department of Insurance that the waiver will not be extended beyond this date and that all proctor requirements will be back in force on July 1, 2021.
The Nevada Department of Insurance has waived their normal proctor requirement until September 30, 2021. A proctor is no longer required for your exam completions. You will instead need to electronically sign an Affidavit of Personal Responsibility, and that affidavit will be completed online as part of your final exam.
The New Jersey Department of Banking and Insurance has waived all proctoring requirements for self-study continuing education until the current State of Emergency related to COVID-19 is lifted by the Governor. A proctor will not be required for your exam.
STATUTORY AND REGULATORY REFERENCES: N.Y. Insurance Law Article 21
This is an update to Insurance Circular Letter No. 9 (2020), issued by DFS on March 25, 2020, Supplement No. 1 to Insurance Circular Letter No. 9 (2020), issued by DFS on May 21, 2020, and Supplement No. 2 to Insurance Circular Letter No. 9 (2020), issued by DFS on July 2, 2020, relating to “Coronavirus and Insurance Producer Licensing Requirements.” Insurance Circular Letter No. 9 (2020) suspended the expiration of licenses for all individual producers for 60 days, from March 25, 2020 through May 24, 2020; waived any late fees resulting from, and accruing during, this 60-day period; and suspended the requirement that a monitor be present to complete producer continuing education and pre-licensing course exams online during this 60-day period. Supplement No. 1 to Insurance Circular Letter No. 9 (2020) extended the relief provided in Insurance Circular Letter No. 9 (2020) for an additional 45 days, through July 8, 2020. Supplement No. 2 to Insurance Circular Letter No. 9 (2020) extended the relief provided in Insurance Circular Letter 9 (2020) for an additional 30 days, through August 7, 2020.
As producers continue to face challenges in obtaining the requisite number of continuing education credits by attending in-person courses in advance of their license expiration dates as a result of the COVID-19 pandemic, DFS hereby extends the suspension of the requirement that a monitor be present to complete producer continuing education and pre-licensing course exams online for an additional 90 days, through November 5, 2020.
As a final accommodation, DFS hereby extends the suspension of the expiration of individual producer licenses for an additional 30 days, through September 6, 2020. At the end of this 30-day period, all licenses that would have expired between March 25, 2020 and September 6, 2020 but for Insurance Circular Letter No. 9 (2020) and the Supplements thereto will automatically expire on September 7, 2020, unless the producer completes all necessary continuing education credits, and submits a license renewal application, before September 7, 2020.
Please direct any questions to email@example.com. Producers are also encouraged to visit www.dfs.ny.gov for periodic updates related to licensing requirements.
Ellen R. Buxbaum
Director, Producer Supervision and Enforcement Unit
Providers must adhere to all guidance and safety orders issued by Governor Tom Wolf, the Pennsylvania Department of Health, and the Center for Disease Control and Prevention related to in person operations in the Commonwealth. Effective immediately and until further notice, the use of proctors in a face-to-face setting is prohibited. The Department will continue to allow virtual proctors in lieu of the face-to-face requirement. If a virtual proctor is not feasible, the proctor requirement will be eliminated for all approved online courses. If a virtual proctor is not obtainable, InsuranceStudy will instead ask you to electronically sign an Affidavit of Personal Responsibility, and that affidavit will be completed online as part of your final exam.
Any and all renewal requirements, including CE, are still applicable and the Department will work with licensees once COVID-19 has been contained to meet these requirements. The state understands that at this time, the circumstances related to COVID-19 may prevent some licensees from being able to complete their CE requirements or renew their license. For those individuals who cannot meet requirements due to extenuating circumstances related to COVID-19, the Department will temporarily waive CE requirements and extend the licensing renewal deadline. To view the complete notice issued by the Pennsylvania Insurance Department, click the link below.
The SC Department of Insurance is waiving any in-person proctoring requirements for continuing education until the current State of Emergency related to COVID-19 is lifted by the Governor and third-party vendors are permitted to resume operations.
The agency is continuing to follow the current renewal process for license renewals.
To ensure there is no delay in renewing a license, complete continuing education hours at least 30 days before your license expires. This will allow time for the continuing education provider to report the successful completion of the course to us.
- The renewal fee is $50.
- The late fee is $25.
There are two ways to renew online:
You can use either option to renew, but Sircon offers the fastest processing.
- Sircon (Vertafore): If you have 14 or fewer days to renew, you must use this option ($8.25 to process).
- Texas.gov: If you have 15 days or more to renew, you can use this option (no charge to process).
The Vermont Department of Financial Regulation has temporarily removed the normal proctoring requirement for students taking online courses. Until this emergency has abated, a proctor is no longer required to be present during your exam. Students must instead print out and sign the Continuing Education Attestation of Personal Responsibility Form, which will be provided to you along with your exam. This form requires individuals to attest that they have not received outside assistance while completing the online course exam.
The proctor requirements for West Virginia are still in place. The use of tools such as Skype, Microsoft Teams, Zoom, and other similar products will be allowed for remote proctoring.